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Welcome aboard

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Know Us

Transfer Cancun Airport is characterized as a company committed to tourism. Our mission is "Make you feel at home". We are a company that we care every day for the tourists and their needs, that's why we "We try harder".

The Cancun International Airport has several terminals and each of them have a representative of Transfer Cancun Airport monitoring your flight. Upon arrival, our representatives will have a sign with our logo; we use our logo sign because it is easier to find in a crowd.

If you have any problems within the airport, we suggest the following:

  1. Contact a representative of "Transfer Cancun Airport" to our toll free number 01-800-841-3917. You can dial this toll-free number on the phone that is located behind the Margarita Ville in Terminal 3 for international flights.
    (See Contac Us).

  2. In any case it is lost you need to contact our representative "Transfer Cancun Airport" for the helpers. If you have to go to another terminal by a friend and / or family, you should contact a representative of "Transfer Cancun Airport" to go to the desired terminal.

We are so confident in the quality of service we offer, that if the representative of "Transfer Cancun Airport" does wait more than 30 minutes, your transportation is free. (Restrictions apply).

All services includes

  • Transportation on an air conditioned vehicle.
  • 7/24 hours Customer Service by phone or email.
  • Flight monitoring.
  • All taxes and fees highways.
  • Insurance passenger.
  • Door to door service to all major hotels and locations.
  • Private service.
  • A child seat for vehicle including car upon request.
  • A courtesy stop to buy beer, water or some snack.
  • A bottle of water per person as welcome drink. (Only VIP service)

Not included in service

  • Tips for drivers or airport representatives.
  • Beverage or food.

The fine print

  • It is important to remember to print out your booking sheet where your data is, to give to the moment you arrive to Cancun.
  • You can book up to 24 hours before your arrival to Cancun.
  • You can make any changes to your reservation up to 24 hours before your arrival to Cancun.
  • For the safety of the company, if you do not answer the confirmation message within 24 hours, it will cancel the reservation.

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